There are 15,499 small businesses in the Augusta-Richmond County, GA-SC Metro Area, according to the U.S. Census Bureau. Almost every one of these businesses is competing for a portion ofƒ the $11.4 billion of local retail spending expected to occur in 2023.*

To capture the largest share of this giant pool of consumer cash, Augusta small business owners will need to consider advertising.

"Think you have a great product?" asks the U.S. Small Business Administration. "Unfortunately, no one's going to know about it unless you advertise. Advertising, if done correctly, can do wonders for your sales., and you know what that means: more revenue and more success for your company."

One of the best ways to advertise in August may be on local radio, a fact not lost on the world's largest advertiser, Proctor & Gamble. Last year, P&G upped spending on the radio by 43% to $235 million, according to Vivvix (formerly Kantar Media), led by a big jump in local radio.

According to Nielsen, 367,447 adults tune in to their favorite Augusta, Georgia, radio stations every week. This is significantly more consumers than are reached by all other advertising-supported media, including local TV, local cable, streaming video, social media, online audio, and local newspapers.

Augusta radio's unchallenged reach is why many CSRA business owners depend on the medium to capture the largest possible share of the $11.4 billion dollars consumers are expected to spend at retail this year.

Other local small business owners, however, may be surprised to learn that by most marketing metrics, radio remains the best way to advertise in Augusta.

Here are four more facts about AM/FM radio that may surprise many local marketers.

Despite high-interest rates, inflation, and recession fears, Augusta, Georgia, area consumers are expected to spend between $11.4 and $11.6 billion dollars at retail in 2023, according to recent per capita forecasts based on a survey by the National Retail Federation. This will be a 4-6% increase over 2022.

“In just the last three years, the retail industry has experienced growth that would normally take almost a decade by pre-pandemic standards,” NRF President and CEO Matthew Shay said. “While we expect growth to moderate in the year ahead, it will remain positive as retail sales stabilize to more historical levels."

The challenge for CSRA retailers, however, is keeping a significant share of these dollars in local cash registers. According to the NRF, the amount of money spent online and non-store options will increase by 10-12%. This is nearly twice the growth rate of all 2023 retail dollars and translates to more than a $1.1 billion dollar outflow.

To keep the expected deluge of new retail dollars local, area small business owners will need to advertise to convince Augusta consumers of all the benefits of buying from local companies.  By almost every marketing metric, the best way to advertise is on Augusta radio.

Over the next 12 months, according to Nielsen, 62,631 Augusta, Georgia area households plan to buy furniture and mattresses. Based on a per capita forecast from Furniture Today, these expenditures will total $223.7 million during 2023, a $4.1 million dollar increase over 2022.

Although the forecast growth of furniture and bedding sales is expected to moderate a bit versus 2021, what retailer would not want to grab a share of the multi-million dollar category growth this year?

To capture a bigger share of the increased spending on chairs, couches, beds, tables, and mattresses will require local stores to invest in marketing. And according to most key metrics, the best way to reach CSRA furniture buyers is with advertising on Augusta radio.

CSRA business owners should brace for a sweet Valentine's Day in 2023.

Based on per capita spending forecasts from the National Retail Federation (NRF), Augusta area consumers are expected to spend $45.9 million on their Valentines this year, 8.4% more than they did in 2022.

Overall, says the NRF, 52% of consumers plan to celebrate Valentine's day this year. On average, each celebrant will spend $192.80 on holiday gifts and outings. This is $17 more than last year.  Here is the most interesting part, though.

"While spending on significant others and family members is in line with last year, many consumers are looking to show appreciation for the other meaningful relationships in their lives," says the NRF. "Of the $17 increase in per-person spending, $14 comes from gifts for pets, friends, and co-workers, along with classmates or teachers."

The combined weekly reach of the CSRA's broadcast television stations has slipped to 66.2% of all adults, according to Nielsen. These stations include WJBF, WRDW, WCES, WAGT, and WFXG.  

The combined Augusta, Georgia TV audience now falls behind cable programming at 76.6% and streaming platforms at 66.3%. To put this virtual dead heat into perspective, none of the three video media is a match for Augusta radio which reaches more than 84.4% of local adults every week.

But although the reach of broadcast TV, cable, and streaming are neck-and-neck, the share of time consumers spend with each of these media is dramatically different.

During the past seven days. according to Nielsen, only 67.1% of local consumers tuned in to Augusta, Georgia television stations like WJBF, WRDW, WCES, WAGT, and WFXG.  TV's diminishing reach among adults 18 and older has been eclipsed by the audience size for social media, cable, and Augusta radio. Furthermore, streaming video services such as Netflix, Hulu, Prime, and Disney+ are quickly reaching parity with over-the-air options.

The erosion of local TV station audiences is stunning when comparing prime-time ratings from the past.  In 1980, the highest-ranked TV show was Cheers with a 21.3 rating. The 30th-ranked show was The Wonder Years with a 14.2 rating.

Twenty years later, Survivor was the number one show with a 17.4 rating and Family Law was the 30th ranked show with an 8.8 rating.

Finally, in 2019, Sunday Night Football was the number one ranked show with a 10.9 rating. Survivor tied with Dancing With The Stars in 30th place with a 5.5 rating.

It is stunning to think that the number one TV show in 2019 had a 24% lower rating than the 30th-ranked show in 1980.

Every week, 425,000 Central Savannah River Area (CSRA) consumers watch something on TV.

Not too many years ago, when an Augusta, Georgia area consumer sat down to watch TV, the program options were limited to what was on WJBF, WRDW, WCES, WAGT, WFXG, or, maybe, what was on a handful of cable channels.  That was then. This is now.

Today, according to Nielsen, each time a TV is turned on in an Augusta living room, the viewer has more than 817,000 options not only from broadcast stations and cable systems, but also from streaming video platforms like Netflix, Hulu, Disney+, Peacock, YouTube, Amazon, Tubi, Crackle, and FreeVee.

Of course, Augusta consumers don't even need to sit down in front of their big-screen LCD, anymore. Most of the 817,000 available programs can also be viewed on their computers, tablets, gaming devices, and smartphones. But as far as viewers are concerned, though, it's all just television.

Augusta, Georgia area consumers are expected to spend close to $8.9 billion at retail in 2022, based on per capita spending estimates from the National Retail Federation (NRF). This would be an eight percent increase versus 2021.

To capture significant shares of the increased retail spending, the 15,499 small business owners in the Central Savannah River Area (CSRA) would typically invest in advertising. Persistent and pernicious inflation pressures, however, are starting to gnaw away at marketing budgets.

According to the National Federation of Independent Business Owners (NFIB), businesses cite inflation as their number one problem. For many Augusta business owners, uncontrollable wholesale, transportation, and labor costs are forcing retailers to raise the prices they charge their customers. But, for many retail products, inflated retail prices can drive customers away. 

To limit consumer price increases and still make a profit, CSRA business owners, then, are forced to cut expenses, including advertising and marketing. This means it is now imperative that the limited investments retailers can make in advertising must deliver the strongest returns possible. 

According to a recent study by Nielsen, advertising on Augusta radio can provide the best return on investment (ROI) for local retailers.

It wasn't too long ago when advertising on Augusta, Georgia television stations was considered the gold standard for marketing by local business owners. But over the past few years, the number of viewers reached by WJBF, WRDW, WCES, WAGT, and WFXG has plummeted. In all only 67% of adult consumers now tune-in to at least one of these channels during the week, according to Nielsen.

The consumption of video content isn't diminishing among CSRA consumers. What has changed, though, is how they are watching it.

In November, according to Nielsen, the share of time watching broadcast television has fallen behind other video options including cable programing and internet-delivered choices such as Netflix, Hulu, Disney+, and hundreds of other streaming networks.

Every week, according to Nielsen, 444,000 adult consumers in the Central Savannah River Area (CSRA) watch something on television. But, of course, the definition of what it means to watch TV has changed since the time when the number of available viewing options could be counted on the fingers of a single hand.

Today, Augusta, Georgia area consumers have a gargantuan number of viewing choices. This includes programs from stations like WJBF, WRDW, WCES, WAGT, and WFXG. Or maybe cable and satellite systems like Xfinity, DISH, DirecTV, and WOW!. There's also content delivered over the internet from Netflix, YouTube, Hulu, Disney+, and Amazon Prime.

No longer are Augusta consumers tied to the 21-inch Zenith in their living rooms. Instead, TV can be watched on giant LCDs, smartphones, and tablets from any room in the house, in the backseat of their cars, or practically anywhere else.

The best way to think about TV watching in the CSRA is in terms of three buckets:

1. Over-the-air...including all broadcast channels
2. Cable...including all premium and non-premium programming
3. Internet...including all streaming services. This is also known as OTT or CTV

Here's how many Augusta area adult viewers fall into each bucket. Remember, viewers are not limited to a single bucket.

To maximize success, every Central Savannah River Area (CSRA) business owner needs to advertise.

"Think you have a great product?" asks the US Small Business Administration. "Unfortunately, no one’s going to know about it unless you advertise.”

The SBA goes on to say, “Advertising, if done correctly, can do wonders for your product sales, and you know what that means: more revenue and more success for your business.”

According to the US Census Bureau, there are 15,499 small businesses in the CSRA This geography includes Augusta, North Augusta, Aiken, Martinez, Evans, and every point in between.  Most of these diminutive companies have limited dollars to invest in advertising.  

Advertising successfully in Augusta is achievable, though, with a small budget if the available funds are invested wisely.  Oftentimes, this means selecting one medium rather than spreading money over several.

So which medium makes the most sense for small business owners with limited budgets? By most key advertising metrics, advertising on Augusta radio is the best option.

Broadcast television came to Augusta, Georgia in 1953 when WJBF signed on for the first time. In those days, very few local households actually owned a set, a number that would grow to 50% by 1960.

At first, Central Savannah River Area (CSRA) consumers needed rabbit-ears or outdoor antennas to receive signals from a small handful of local stations, including  WRDW and WCES. The quality of reception varied day-to-day.

By the early 1960s, however, local cable systems began to bring higher-quality, reliable reception to households throughout the Augusta area. The number of programming options, though, remained limited to affiliates of ABC, NBC, and CBS.

In 1972, viewing options began to expand as local cable began offering Augusta area consumers the opportunity to purchase premium services, including HBO, Showtime, and Cinemax.  Five years later came an explosion of non-premium cable channels such as TBS and CNN.

In the early 1990s, Augusta viewers could not only receive their television programming over-the-air or by cable, but options expanded to include satellite delivery by DishTV and DirectTV.

The next TV innovation came in 2007 as CSRA consumers started turning to the internet to watch streaming channels like Netflix and Hulu.  These new services allowed viewers to watch TV on their phones, computers, and tablets as well as their living room LCD and Plasma screens.

Today, all of this video technology offers viewers the ultimate flexibility to choose how, when, and where to watch TV.  So, what are they watching?

Before we explain AVOD, it is important to understand SVOD.

Central Savannah River Area small business owners may not be familiar with SVOD, but chances are they let it into their homes and onto their phones.

SVOD is the abbreviation for Subscription Video On Demand. That is the collective name for streaming networks like Netflix, Hulu, Disney+, and Amazon Prime.  For a monthly fee, these services provide commercial-free access to TV shows, original content, and movies.

These SVOD networks are delivered to viewers' phones, tablets, computers, and smart-TVs via the internet and not over-the-air or cable systems.

SVOD makes up a significant part of what advertisers refer to as OTT (Over-The-Top-Television) and CTV (Connected-Television). OTT/CTV is video-programming content that viewers can only watch on smartphones, tablets, computers, smart-TVs, Amazon Firesticks, and Roku Sticks.  Nielsen reports that 91% of CSRA adults own at least one of these devices.

Despite all of the media options available for small business owners to market their goods and services, advertising on Augusta radio is still the best way to reach local consumers in the Central Savannah River Area.

Adult consumers are spending 741 minutes per day consuming electronic media, according to a new study by Nielsen.  This is 7.8% more time than they spent last year and 11.2% more than in 2018.

The typical daily media diet consists of radio, live TV, time-shifted TV, DVD/Blue-ray devices, game consoles, internet-connected devices, as well as internet via computers, smartphone apps, and tablet apps.

According to Nielsen, despite all of these media options, local radio reaches the most consumers every week.

For many generations of marketers, advertising on Augusta television was considered the "gold standard". For a Central Savannah River Area  small business owner who craved massive reach, TV used to be the medium that could deliver.

Over the past few years, however, viewers have been abandoning local TV stations in vast numbers. This has propelled Augusta radio into being the most potent reach medium among local consumers.

Every week, 93.% of adult consumers tune-in to their favorite Augusta radio stations. This is significantly more than the 78% reached by local television.

For the past 39 years, Augusta radio has reached more than 90% of all consumers. But, look what has happened to TV's audience.