Central Savannah River Area small business owners have depended on radio advertising to market their goods and services since June 25, 1930.  That's the day William Davenport and Clark Jack put WRDW, the first Augusta station, on the air.

Today, there are 28 radio stations that serve the CSRA. Each provides a unique blend of music, information, and entertainment.  Some stations focus on politics or sports. Some play country music. Some play the hits. Some play classic rock. Some are on the AM dial. Some are on FM.

When Mr. Davenport and Mr. Jack began broadcasting, there were no TV stations in Georgia. Those would come 18 years later. Also, there was no social media, YouTube, Sirius/XM, Pandora, Spotify, or smartphones. Each of those would all be products of the next millenium.

With an overabundance of advertising options now available to small business owners, does advertising on Augusta radio still make sense?  Here are five facts that serve to answer that question.

Central Savannah River Area consumers are expected to spend $9.3 billion at retail this year, according to Nielsen. This means that every household, on average, will be paying out $41,705.

To capture a larger share of these dollars, local small business owners need to know the answer to two questions.

The first question is, where is this enormous amount of cash being spent?  The list below details the answer.

"Radio is a large part of our advertising, and it always has been," says Peter Alewine.  His family has owned and operates Pete Alewine Pools & Spas in the Central Savannah River Area since 1998.

"My father's goal, when he began the company out of our garage, was to build a few pools a year. He started with three employees, including me,  during my school vacations."

Today, the company has more than 100 employees working out of locations in Evans, GA; Aiken, SC; and Lexington, SC. In addition to building hundreds of pools per year, it has expanded into the sale of hot tubs, pool chemicals, deck furniture, and maintenance.

"Augusta radio is our dominant form of advertising," says Mr. Alewine who, is responsible for the company's marketing. "We are starting to add more online advertising to the mix as well, including social media and Google advertising. We have used a little bit of television, but it hasn't worked well for us."

"Advertising on Augusta radio has been great for us," says Eddie Jordan. He is the Managing Partner of ten Papa John's Pizza restaurants in the CSRA. "Customers tell me all the time that they hear our ads. When they think about pizza, they think about us."

Mr. Jordan began his career at Papa John's in 1994 as a delivery driver. He worked his way up to assistant manager, general manager, and area supervisor. After six years he bought in as an owner.

"When I started, we just had two stores in the area. We added a new location every year until we had six and then stopped for a while," says Mr. Jordan. "But, in 2007, we knew the population in the CSRA was going to grow like crazy, so we started building again. In 2017, we added our ninth and tenth locations. We now have restaurants in Aiken, Augusta, and North Augusta."

Mr. Jordan was right. Pizza has become big business in the CSRA.  Last week, according to Nielsen, more than 135,000 adults used a local pizza restaurant. This is almost one-third of the entire population.

Next year, 24,897 people in the Central Savannah River Area plan to be married.  Assuming that those folks are hitching-up with each other, that means there will be 12,448 weddings. 

CostOfWedding.com reports that the average cost for these pending nuptials will be $26,680 including (but not limited to) rings, dresses, tuxedos, flowers, venues, photographers, invitations, limos, and rice (or birdseed for the ecologically inclined).

This means small business owners in the Augusta area who cater to the bridal market will be competing for a share of $332 million.

Two things are remarkable about voting day in 1920.  It was the first time, ever, women could participate in the selection of the U.S. President. It was also the first time live election results were broadcast on the radio. Not to mention, it was also the first radio broadcast, ever.

The voters' choice that night was between Warren G. Harding  and James M. Cox.  Both men had derived their political power as successful newspaper publishers.  It is quite ironic, then, that one of these men would reach the highest office in the land on the same night that the nascent radio broadcasting business began its takedown of the newspaper industry.

Nowhere is this takedown more apparent than locally, where radio has become, by far, the advertising medium with the largest reach among Central Savannah River Area consumers.

First Choice Home Builders is an Evans, Georgia based construction company. It has been building spec and semi-custom luxury homes in the Central Savannah River Area since 2003.

"In 2018, we sold 48 homes," says Jade Ross, the company's Marketing Coordinator. "The year before we sold 32."

"Advertising on Augusta radio stations has been very important in the growth of our company," she says. "We have used it to build our brand so that when people in the CSRA are ready to buy a newly built home, the first company they think about it us."

Market research indicates that radio advertising is the best way to reach the prospective home buyers that First Choice needs to reach to be successful.

"Endorsement commercials on Augusta radio is now our predominant form of advertising," says Jeff Rucker. He is the owner of three Mathnasium franchises throughout the Central Savannah River Area with locations in Augusta, Evans, and Aiken.

"We originally signed up for a six-month campaign," he says. "but, it worked so well we are now on Augusta radio every weekday, 52 weeks a year."

"Mathnasium," explains Mr. Rucker, "is similar to a gymnasium. At a gym, people go to keep their bodies fit.  When parents bring their kids to us, it's for a mind workout. Our instructors help school children from grades 2-12 develop their math skills, exercise their thinking skills, and help them with their math homework."

"And, like at a gymnasium," he continues, "parents pay a monthly membership so their kids can come to us as many times as they need to be successful in school."

One of the reasons radio advertising performs so well for Mathnasium is the medium's ability to reach CSRA parents with school-age kids.

Suppose you found a 100-year-old machine in your attic. You, then, quickly learned that every time you deposited a dime in the machine, one dollar popped out.  How many dimes would you drop in that machine?

Good news for Central Savannah River Area  small business owners: such a machine exists and you probably have one in your car, at work, at home, even on your phone. It's called local radio.

Over the past few years, Nielsen has conducted over 20 studies to determine what type of return-on-investment (ROI) a business can expect from radio advertising.  Although the results varied by industry, the average company generated $100 in sales for ever $10 invested.  Turning dimes into dollars.

If you were one of the 412,144 adults who tuned-in to an Augusta radio station last week, it is likely you heard a commercial for Indeed.  That's because, last week, Indeed, the world's largest online job site was also one of radio's biggest advertisers.

There is a good reason Indeed invested so heavily in radio advertising. The site has far more job openings posted than there are job-hunters to fill them. 

This is not unlike the predicament of Central Savannah River Area small business owners who are also having difficulty finding and hiring qualified candidates. These employee-strapped businesses can learn something from Indeed.

What Indeed has figured out is that there are not enough unemployed people or disgruntled white-collar workers searching for jobs. So, the company is looking to attract what human resource experts call the 'passive job seekers'.

It turns out that advertising on Augusta radio is the best way for any business owner to recruit, hire, and retain passive, white-collar job seekers.

Of all the advertising options available to Central Savannah River Area business owners, streaming audio services like Pandora and Spotify are the least effective.  Here's why.

According to Nielsen, after the content of a commercial is considered, the element of an advertising campaign that drives sales the most is reach. In other words, making sure the most people possible are exposed to the advertiser's message is crucial.

When it comes to achieving reach among consumers, Pandora and Spotify rank dead last.  Advertising on Augusta radio stations can reach 201% more consumers than these two streaming-audio platforms combined.

Forty-percent of contractors nationwide report that they have turned down jobs this year because they don't have enough skilled blue-collar workers. In Georgia, over one-third of contractors say they would add 25 more employees this year if they could recruit qualified candidates.

The labor crunch isn't confined to construction. Overall, half of all CSRA employers say they are having difficulty hiring enough blue-collar employees to fulfill the increasing demand from customers. This includes truck drivers, plumbers, HVAC technicians, electrical workers, machinists, metal workers, landscapers, janitors, and mechanics.

Local business owners can benefit from a study by The North Carolina Works Commission. The NCWC found that the recruitment efforts of many employers in that state are failing because they depend on hiring strategies from a time when qualified candidates were plentiful.

These failing strategies include posting on job boards like Monster and Indeed; publishing employment ads in local newspapers; and pleading on social media pages. Some small business owners still depend on hanging help-wanted signs.

"Radio advertising, truly, put our store on the map," says Suzanne Lilly Honeymichael. She and her late husband Ray Lilly started Hardwood Floors & More in Evans, Georgia during  the late 1980s.

"For the first years we were in business," she says, "We worked out of our home."  In 2006, though, the business had grown large enough to move into an 800 square foot showroom which they outgrew after just a year.

In 2007, the Lilly's expanded into the 8000 square foot store on Washington Road, where it has been ever since.

"I was hesitant to start advertising back then," says Ms. Lilly Honeymichael. "I just didn't realize what a strong return-on-investment advertising could bring for us. So, we started slowly."

The National Retail Federation has predicted that this year's back-to-school shopping season will set a new record. Households with school-age children are expected to spend, on average, $696.70 preparing their kids for the first day of classes. This tops the previous record set in 2012.

For Central Savannah River Area small business owners, this means there is $155,483,400 of back-to-school bucks in play between now and the first bell of the school year.

According to the NRF, here's how the $696.70 per household will be spent.

• Clothing & Accessories: $239.82
• Computers & Electronics: $203.44
• Shoes: $135.96
• School Supplies: $117.49

To grab the largest share of back-to-school spending will require small business owners to advertise.  By any metric, advertising on Augusta radio stations will be the most effective.  Here's why.

The number one job of every commercial on Augusta radio is not to sell products.

The number one job is not to build store traffic or to create top of mind of awareness.

The number one job of a radio commercial is not to build brand or deliver ROI.

The number one job of every commercial on an Augusta radio station is to be heard. Period. When a commercial is heard, then all the rest will follow. But being heard is not easy.

At the exact second a radio commercial begins, 11,000,000 other pieces of information are all wrestling for the listener's attention.  Sadly, a consumer's brain is only capable of dealing with about 50 bits of that information at a time.

If you are a Central Savannah River Area business owner who would like to secure a larger share of the $8.6 billion local consumers will spend this year, then what you say first in your commercial is crucial to winning the battle for a consumer's ear.

When a Central Savannah River Area (CSRA) small business owner buys a 60-second commercial on an Augusta radio station, she is limited to about 160 words to persuade listeners to become customers.  To be successful, then, each word needs to be carefully selected to fulfill the desired marketing objective. 

A telephone number comprises seven words. Ten if the area code is included.  If the number is repeated three times during the commercial, then it will consume 21-30 words or up to 18% of the total.

So, should a CSRA business owner sacrifice a significant portion of a radio commercial to insert a phone number? Except for certain circumstances, described below, the answer is no. 

Here are the facts.

Eight months ago, Jonathan Wingard opened his own State Farm insurance agency in North Augusta, South Carolina. Since then he has added 120 new households as clients.

After about 30 days in business, Mr. Wingard began advertising on Augusta radio stations. "New customers come in all the time," he says, "and say they heard about us on the radio."

Mr. Wingard always knew he wanted to be in insurance. "I was introduced to the business in college by one of my elementary school teachers who had become a State Farm agent herself.  I liked her confidence. I liked the way she listened to people. I liked her professionalism.  I knew I wanted to be like that, too."

Before opening up his own small business, Mr. Wingard worked for another agency to "learn the ropes."  After four years, he was ready to go out on his own by absorbing 800 accounts from an agent who was moving out of town."

"When I started my business," says Mr. Wingard, "there were already six other State Farm agents in North Augusta. So, I knew I had to build my own brand to differentiate myself. Advertising was the way to go." 

"I do as much as I can afford," he says. "Since I opened, I have invested about 8% of the income generated by my existing accounts back into advertising."

It's time to set some misinformed CSRA small business owners straight.  When we say everybody listens to Augusta radio stations, we mean everybody.  Generations X, Y, and Z. Baby boomers, and, yes, the millennial generation.

You know...millennials. Those are the "kids" who came of age at the turn of the millennium (which is, debatably, either 2000 or 2001).  This means 18-34 year olds. 

Thousands of Central Savannah River Area small business owners depend on radio advertising to claim their share of the $8.6 billion local consumers will spend this year. Cha-ching.

These advertisers have, typically, 30 or 60 seconds to convince the 412,144 listeners who tune-in to Augusta radio stations each week to become customers. So, it is essential to know how to use that time effectively.

Gathering a sample of 6003 respondents, Westwood One in partnership with audio testing experts Veritonic studied how different elements of award-winning radio commercials affect a listener's intent to buy the products or services advertised. 

Here are the results of the study that CSRA business owners could find useful.

Professional advice is always welcome. Especially when you are a Central Savannah River Area business owner investing your own money trying to capture a larger share of the $8.6-billion local consumers will spend this year.

Hundreds of business owners depend on Augusta radio stations to market their goods and services.  What a company says in their commercials and how they say it are the most critical factors for turning listeners into customers.  This is referred to by the professionals as the "creative."

A study by Nielsen indicates that the creative elements of a commercial are responsible for 47% of an advertiser's sales result. 

Creative, it turns out, has a more significant effect on sales for CSRA small business owners than does reach, targeting, or branding elements. 

Producing and judging effective creative, though, can be a challenge for a CSRA business owner. So, here is some advice from an award-winning, advertising professional.

It is not a gimmick. Many CSRA business owners qualify for free advertising on Augusta radio stations. They pay nothing out-of-pocket.  Zero. Zilch. Zip. Bupkis. Free.

Henry Ford understood that the continual investment in advertising was necessary for a business to be successful. “Stopping advertising to save money," he said, "is like stopping your watch to save time.”

Sometimes, though, when daily expenses challenge their cash flow, CSRA small business owners must prioritize spending. Many times, unfortunately, Mr. Ford’s advice is ignored and buying commercials on Augusta radio will move down the list behind making payroll, maintaining delivery vehicles, and replenishing stock. A lot of times, advertising doesn’t make a list at all.

Some CSRA business owners have discovered that their radio advertising doesn’t have to be sacrificed at all when belts need to be tightened. It turns out there’s a deep pool of “free money” that can be dipped into for the singular purpose of advertising. These funds are called cooperative funds, or co-op for short.